Shipping Policy

Domestic Shipping

Luxo Jewelry offers free shipping on U.S. orders unless otherwise stated at checkout.

Orders are carefully processed and prepared for shipment to help ensure that your jewelry arrives safely and securely.

Processing and Delivery

Processing and delivery times vary depending on the item, destination, and order details. Any delivery estimate is subject to carrier conditions and other circumstances affecting shipment.

Tracking information will be provided once your order has shipped.

International Shipping

International shipping is available only to eligible destinations and is subject to applicable laws, regulations, and carrier restrictions.

Luxo Jewelry does not accept or ship orders to destinations prohibited by applicable U.S. sanctions or trade restrictions, including Cuba, Iran, North Korea, Syria, Russia, Belarus, and the restricted regions of Crimea, Donetsk, and Luhansk in Ukraine.

International customers may be responsible for applicable customs duties, import taxes, or other charges assessed by the destination country, where applicable.

Shipping Issues

If your order arrives damaged, or if you receive an incorrect item, please contact us promptly at support@luxojewelry.com.

Returns

For information about returns and exchanges, please refer to our Return & Refund Policy.

Contact

Luxo Jewelry
support@luxojewelry.com
https://luxojewelry.com