TERMS OF USE
Terms of Use
Welcome to LUXO Jewelry. By accessing or using our website, you agree to be bound by these Terms of Use. Please read these terms carefully before using our website or making a purchase.
About LUXO Jewelry
LUXO Jewelry is a family-operated jewelry business with over 50 years of experience in jewelry, gemstones, gold, and designer jewelry. Based in Downtown Los Angeles, California, we are committed to offering high-quality products and providing excellent customer service.
Products & Availability
We make every effort to provide accurate descriptions, photographs, pricing, and information for the products offered on our website. Because jewelry and gemstones may have natural variations, actual colors, patterns, measurements, and appearance may vary slightly from photographs.
All products are subject to availability. We reserve the right to modify or discontinue products and to correct errors in product descriptions, pricing, or other information when necessary.
Authenticity
We are committed to accurately representing the jewelry offered through LUXO Jewelry. Product descriptions will identify relevant materials, gemstones, brands, or designer information when applicable.
Orders & Payments
By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.
We reserve the right to refuse, cancel, or limit an order when necessary, including in cases of suspected fraud, pricing errors, inventory issues, or incorrect product information. If payment has already been collected for an order that we cancel, the applicable amount will be refunded.
Pricing
Prices are displayed in U.S. dollars unless otherwise stated. Prices may change without notice. Applicable taxes and other charges, if any, will be calculated as appropriate during checkout.
Shipping
Orders are carefully processed and prepared for shipment. Processing and delivery times may vary depending on the item, destination, and order details.
Tracking information will be provided when available after an order has shipped.
Please refer to our Shipping & Returns page for additional information.
Returns & Exchanges
Eligible items may be returned or exchanged according to our posted return policy. Certain items, including custom, personalized, resized, altered, or final-sale jewelry, may not be eligible for return or exchange.
Please review our Shipping & Returns policy before making a purchase.
Intellectual Property
All content on this website, including the LUXO Jewelry name, logo, text, graphics, photographs, product images, website design, and other materials owned by LUXO Jewelry, is protected by applicable intellectual property laws.
Content may not be copied, reproduced, distributed, modified, or used for commercial purposes without authorization from the applicable rights holder.
Third-party trademarks, designer names, logos, and other intellectual property remain the property of their respective owners.
Website Use
You agree not to misuse this website or interfere with its normal operation. You may not use the website for fraudulent, unlawful, or unauthorized purposes.
Third-Party Services
Our website may use or provide access to services operated by third parties, including payment, shipping, or other service providers. Their services may be governed by their own terms and policies.
Limitation of Liability
To the extent permitted by applicable law, LUXO Jewelry will not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or products purchased through it.
Nothing in these Terms of Use is intended to exclude or limit rights or remedies that cannot legally be excluded or limited.
Privacy
Your use of our website is also subject to our Privacy Policy. Please review our Privacy Policy for information about how personal information is collected, used, and handled.
Changes to These Terms
We may update these Terms of Use from time to time. Changes will become effective when the updated terms are posted on this website, unless otherwise stated.
Governing Law
These Terms of Use are governed by applicable laws of the State of California and applicable federal laws of the United States, without limiting any consumer rights that may apply under applicable law.
Contact Us
If you have any questions regarding these Terms of Use, your order, or our products, please contact us at:
support@luxojewelry.com
LUXO Jewelry
Downtown Los Angeles, California